Privacy Policy
Last updated: 2026-06-22
We value your privacy. This policy explains what information we collect, how we use it, and how we protect it. Because we are an information matchmaking platform and do not collect payments, the personal information we gather is very limited.
1. Information We Collect
Booking-related: the email address, trip dates, and selected experiences you provide.
Preferences & chat: the travel descriptions you enter and your conversations with the AI, used to generate and adjust itineraries.
Usage data: anonymous page views, clicks, device type, screen size, and language (to improve the product). We do not collect your real name, ID number, or payment information (because we do not collect payments).
2. How We Use Information
To generate personalized itinerary suggestions, arrange introductions with providers, and send booking confirmations and trip reminders.
To analyze anonymous usage data to improve the product. We do not use your information for purposes unrelated to the above.
3. Information Sharing
To complete a booking, we share necessary information (such as your email, trip dates, and selected items) with the relevant local provider.
We never sell your personal information and do not disclose it to third parties except as necessary to provide the service or as required by law.
4. Third-Party Services
The Platform relies on several third-party services to operate: AI itinerary generation, maps and routing, email delivery, hosting, and data storage. These providers may process necessary data under their own privacy policies.
We share only the minimum information needed for each function.
5. Cookies & Local Storage
We use browser local storage (localStorage / sessionStorage) to save your itinerary draft and language preference so they can be restored on refresh or revisit, without requiring login.
This data is stored locally on your device and can be deleted at any time by clearing your browser data.
6. Data Retention & Security
We retain your booking information only as long as needed to provide the service, and clean it up periodically thereafter.
We take reasonable technical and organizational measures to protect your information, but please understand that no internet transmission can be guaranteed perfectly secure.
7. Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you. Contact us at the email below and we will respond within a reasonable time.
8. Children's Privacy
The Platform is intended for adults. We do not knowingly collect personal information from children. If you believe a minor has provided us information, please contact us to delete it.
9. Changes & Contact
We may update this Privacy Policy from time to time; the latest date will be noted on this page.
For any questions about this Privacy Policy, contact us at: hello@travelvibe.com